Privacy notice

Last updated: [YYYY-MM-DD]

This notice explains how [Company legal name], the company behind CareFlow, handles personal data collected through this website. It is issued under Malaysia’s Personal Data Protection Act 2010.

1. Who we are

CareFlow is provided by [Company legal name] ([SSM registration no.]), [Registered business address]. In this notice, “we” and “us” mean that company.

2. What this notice covers

This notice covers this website and the requests you send us through it, such as a request for a demo.

It does not cover patient information that clinics manage in the CareFlow app. Each clinic is responsible for its own patients’ data and its own privacy notice.

3. Personal data we collect

• Details you give us when you ask for a demo: your name, clinic name, role, city, and phone number or email address.
• Basic technical data that our hosting provider records automatically when you visit, such as your IP address, browser type and the pages you open.

This website does not use advertising or analytics cookies.

4. Why we use it

• To contact you about the demo you asked for and arrange it.
• To answer your questions about CareFlow.
• To keep this website secure and working properly.

We do not sell your personal data. We will not send you marketing unrelated to your request unless you agree to it.

5. Who we share it with

We share personal data only with service providers that help us run this website and handle demo requests, such as our hosting and email providers, under contract with us, and with authorities when the law requires it.

Some of these providers may store data outside Malaysia. When they do, we only use providers that protect it to a standard comparable to Malaysian law.

6. How long we keep it

We keep demo requests for up to [24] months after our last contact with you, then delete them, unless the law requires us to keep them longer.

7. Your choices and rights

Giving us your details is voluntary, but we need them to arrange a demo. You can ask us to:

• give you a copy of the personal data we hold about you;
• correct it if it is wrong;
• stop contacting you, or withdraw your consent, at any time;
• limit how we use it.

Email [Privacy contact email] and we will reply within 21 days.

8. How we protect it

We use reasonable technical and organisational measures to protect your personal data from loss, misuse and unauthorised access.

9. Changes and languages

We may update this notice. The date at the top shows when it last changed.

This notice is available in English, Bahasa Melayu and Chinese. If the versions differ, the English version applies.